Disclaimer: People with YELLOW Temperaments love people and get new best friends easily. So, a note to my true best friends: this too will pass.
My new best friend owns the local cleaners. Changing her name to protect the innocent, I will call her Lois.
Lois sees me once a month when I deliver or pick up our cleaning. Sometimes, we only have one or two items in our order. It is not like we are high paying patrons who keep her in business; but, she makes me feel like I am her favorite person in the world.
Last month, I had barely walked through the door when she saw me from the back of her business and hollered, “Mrs. Chapman your hair is so beautiful today!”
She always has something nice to say about what I’m wearing, from my shoes to my earrings.
“Mrs. Chapman, how are you today?”
I tell her, “Please, call me Kathleen.”
Yet, I remain, “Mrs. Chapman.”
“Mrs. Chapman, isn’t it a lovely day today?” “Mrs. Chapman, the breeze is so wonderful in this town.” Mrs. Chapman, you always look so bright and cheerful!”
A few months ago, she saw me at another place of business in town and came up behind me, “Mrs. Chapman, my day is brighter now that I’ve seen you today!”
Okay, admittedly, I may be a bit shallow, loving the positive comments and compliments. However, you can’t argue with the fact that this woman has power in her attitude and words!
Lois lights up a room with her smile and lights up a heart with what comes out of her mouth. She is not ‘over the top’, I am convinced she is a really nice, patient GREEN.
Yesterday, I was in a big rush and – of course – couldn’t find my credit card in my wallet’s file system (because, there is no file system in my wallet). She smiled, “Oh, Mrs. Chapman, you don’t have to pay today if it is a problem. Just drop it off whenever you have time.”
“No, wait, I’ll get it.” Everything fell on the floor.
“Mrs. Chapman, I am in no hurry, take your time.”
Lois has genius customer service traits. She is never too busy for her clients. She never rushes anyone. She makes eye-contact and acts as though everyone who enters the shop is her best friend. She always has a positive outlook on life and makes you feel better for having been with her!
I am certain she has bad days. Everyone has bad days. She simply chooses not to show them to others.
Oh my! What amazing qualities for people to have, whether or not they own a business.
I actually look forward to going to the cleaners! How many people can say that? Who ever thought I would say that? I’m guessing most of their customers might say the same thing.
It truly gives me pause to think how I affect the people I encounter every day. Truthfully, I don’t come close to being like Lois. I have my agenda and am on a mission.
Off the top of my head, I am immediately reminded of the man who sits outside our local grocery store. He has been there for at least one month so far. He sits at a table – obviously selling something – although, I haven’t stopped to inquire. He is so nice and always says hello – even though, sadly, I usually act as though I don’t see him. In my defense, I am usually in my RED mode – when I make a quick stop at the store – and, not my delightful, friendly YELLOW.
He doesn’t seem to be dissuaded, or offended, as throngs of people file by him without acknowledging his presence. He is as nice to everyone as can be – definitely, a kind GREEN.
What a gift he has, the ability to remain nice, whatever the situation. Or maybe, it is more than that? Perhaps, he has a different heart.
I teach in kids’ ministry at our church. It is easy for me to light up and engage kids in conversation. It’s easy for me to compliment them and make conversation with them; because, they are definitely my area of interest. Kids love me because I love them.
Kids make me light up and my YELLOW comes naturally.
What would it take for me to broaden my perspective?
An intriguing book on this topic is “Lord, Change My Attitude” by James MacDonald.
The Bible is so incredibly plain on this subject. “Love your neighbors as you love yourself.” Matthew 19:19
“Treat one another justly. Love your neighbors. Be compassionate with each other.” Zech. 7:8
“But God has already made it plain how to live, what to do, what God is looking for in men and women. It’s quite simple: Do what is fair and just to your neighbor, be compassionate and loyal in your love, And don’t take yourself too seriously— take God seriously.” Micah 6:8 (All verses from The Message).
I am going to work on my people skills this summer. The ATTITUDE on my face. I am going to try and be more like my new best friend, Lois, wherever I go. It should not be that difficult, after all, I have help. Believers have the power of the Holy Spirit inside and this should make all the difference!
What a wonderful thing it would be to have people WANT to see us coming, and for us to leave knowing we’ve made their day a little brighter!